2023 NABTEB Office Practice Questions and Answers
The National Business and Technical Examinations Board (NABTEB) Has Scheduled The 2023 Nabteb Office Practice Questions and Answers Paper To Kick of on Tuesday 27th June, 2023.
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2023 NABTEB Office Practice Questions and Answers
In this section, you will read the steps and requirements needed for you to get Nabteb Office Practice 2023 Questions And Answers before exam.
NABTEB Office Practice 2023 Paper is Categorized in to 2 parts:
- NABTEB Office Practice Theory 2023
- NABTEB Office Practice Objective 2023
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NABTEB Office Practice Expo 2023
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Nabteb Office Practice Answer 2023
*NABTEB OFFICE PRACTICE ANSWERS 2023*
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*NABTEB OFFICE PRACTICE*
(1i)
indexing refers to a method of organizing data or information in a systematic and structured manner to facilitate efficient and effective retrieval and referencing.
(1ii)
[PICK ANY FOUR]
(i)alphabetical indexing
(ii) numeric indexing
(iii) chronological indexing
(iv) geographic indexing
(v) subject indexing
(vi) citation indexing
(vii) full-text indexing
(1iii)
[PICK ANY FOUR]
(i) Alphabetical indexing: it involves organizing data or information in alphabetical order of names titles subjects etc. this type of indexing is commonly used in dictionaries encyclopedias and phone directories.
(ii) Numeric indexing: it involves organizing data or information according to numerical order or value. this type of indexing is commonly used in financial records and data management systems.
(iii) Chronological indexing: it involves organizing data or information according to time sequence. this type of indexing is commonly used in historical records archives and project management.
(iv) Geographic indexing: it involves organizing data or information according to geographic location. this type of indexing is commonly used in maps atlases and statistical reports.
(v) Subject indexing: it involves analyzing data or information to identify relevant subject areas and assigning specific subject headings or codes to facilitate retrieval. this type of indexing is commonly used in libraries academic databases and search engines.
(vi) Citation indexing: it involves identifying and linking references or citations within and across documents to facilitate retrieval and analysis. this type of indexing is commonly used in academic databases and research tools.
(vii) Full-text indexing: it involves analyzing the entire content of a document including the text images and other multimedia elements to facilitate retrieval and analysis. this type of indexing is commonly used in search engines and digital libraries
*OFFICE PRACTICE*
*NUMBER TWO*
(2i)
[PICK ANY THREE]
(i) Offices provide administrative support to an organization’s staff and customers.
(ii) It serves as a communication hub for employees customers suppliers and other stakeholders.
(iii) Offices keep track of important records including financial records employee records and legal documents.
(iv) Offices serve as a meeting place for employees customers and other stakeholders.
(v) Offices provide storage and distribution facilities for supplies equipment and products.
(vi) Offices disseminate information to employees customers and other stakeholders through various channels.
(vii) Offices help to control and coordinate work activities within an organization.
(viii) Offices help to project a professional image for the organization.
(2ii)
-ADVANTAGES-
(PICK ANY THREE)
(i) Offices improve communication flow within an organization thereby enhancing efficiency and productivity.
(ii) Offices enable employees to collaborate and work together more effectively leading to better outcomes.
(iii) Offices enable better organization and management of tasks resulting in improved efficiency and effectiveness.
(iv) Offices provide a central location for delivering quality customer service leading to customer satisfaction.
(v) Offices provide a structured environment that facilitates organization of resources and efficient management of tasks.
(vi) Offices project a professional image of the organization leading to better credibility and trust among stakeholders.
(vii) Offices provide a framework for business expansion and growth enabling the organization to scale its operations.
-DISADVANTAGES-
(PICK ANY THREE)
(i) Renting or leasing office space can be expensive especially in prime locations.
(ii) Office-bound employees have limited mobility which can impact employee satisfaction and work-life balance.
(iii) Offices have space limitations limiting the organization’s ability to accommodate resources and additional staff.
(iv) Commuting to and from the office can be stressful especially in high-traffic areas.
(v) Offices may be vulnerable to security threats including theft and vandalism.
(vi) Offices can be inflexible limiting the organization’s ability to respond to changing work demands or emergencies.
(vii) Offices require the hiring and maintenance of administrative staff to manage day-to-day operations which can add to overhead costs.
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*NABTEB OFFICE PRACTICE*
*NUMBER THREE*
(3i)
A committee is a group of people appointed or elected to carry out a specific task or function. Members of a committee may be chosen based on their expertise or interest in the area being addressed. Committees can be temporary or permanent.
(3ii)
Minutes of Meeting: Minutes of a meeting are a written record of what was discussed and decided during a meeting. They typically include the date and time of the meeting the names of those in attendance and a summary of the discussions and decisions made. Minutes serve as a useful reference and can help ensure that everyone has a clear understanding of the decisions made.
(3iii)
Proxy: A proxy is a person who is authorized to represent or act on behalf of another person at a meeting or event. For example if someone is unable to attend a meeting they may appoint a proxy to attend on their behalf and vote on their behalf.
(3iv)
Vote Casting: Vote casting refers to the process of voting in an election or poll. This can be done in person by mail or electronically. When casting a vote it is important to carefully consider the choices and make an informed decision.
(3v)
In-camera: In-camera refers to a private or confidential meeting held behind closed doors. This type of meeting may be used to discuss sensitive or confidential information that should not be disclosed to the public.
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*NABTEB OFFICE PRACTICE*
*NUMBER FOUR*
(4a)
(PICK ANY THREE)
(i) Purpose
(ii) Performance
(iii) cost
(iv) Compatibility
(v) Security
(vi) Convenience
(vii) Brand reliability
(viii) Environment consideration
(4b)
(PICK ANY THREE)
(i) Purpose: Identify the specific tasks the machine is needed to perform such as printing scanning faxing or copying. This will help narrow down the options that can best serve the intended purpose.
(ii) Performance: Look for machines with high speed quality output and capacity for large jobs. Check the resolution speed page per minute and duty cycle to ensure that it has the required performance.
(iii) Cost: Determine the total cost of ownership including acquisition operational and maintenance costs. Factors that can affect the cost include ink/toner cartridges paper handling and any necessary upgrades.
(iv) Compatibility: Confirm the compatibility with existing hardware and software. For example find out if the machine is compatible with your operating system and if it can connect to the network.
(v) Security: Ensure that the machine has adequate security features like password protection data encryption secure printing and network security. This will help protect against data theft and unauthorized access.
(vi) Convenience: Identify the convenience features that will help make your job easier such as automatic document feeding duplexing capability and wireless connectivity. These features can make your work more efficient saving time and effort.
(vii) Brand reliability: Research the brand’s reputation for reliability and customer support. Look for the customer reviews and testimonials to determine customer satisfaction levels and reliability of the brand.
(viii) Environment considerations: Choose eco-friendly options like machines that have energy-saving features. Also consider the recyclability of the machine the disposability of the consumables and the impact on the environment.
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*NABTEB OFFICE PRACTICE*
*NUMBER FIVE*
(5)
(PICK ANY FIVE)
(i) Planning and organizing: The administrative department is responsible for planning and organizing the functions of the organization. This involves creating a roadmap for operational activities setting goals and objectives and allocating resources.
(ii) Staffing and recruitment: The administrative department hires and trains employees develops job descriptions and ensures that staff members have the necessary skills and knowledge to perform their jobs effectively.
(iii) Budgeting: The administrative department is responsible for creating and managing the budget for the organization. This involves forecasting revenues and expenses identifying cost-saving measures and ensuring financial stability.
(iv) Recordkeeping: Administrative staff are responsible for maintaining accurate and up-to-date records on all business activities. This includes tracking financial transactions employee records and other important documentation.
(v) Risk management: The administrative department is responsible for identifying and managing potential risks to the operation of the business. This could include developing policies and procedures to ensure safety dealing with legal issues and managing insurance coverages.
(vi) Communication: The administrative department is responsible for handling communication both within the organization and with external stakeholders. This includes drafting and disseminating memos reports and other written communications as well as managing public relations and marketing efforts.
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*NABTEB OFFICE PRACTICE*
*NUMBER SIX*
(6)
(PICK ANY FIVE)
(i) Provision of Postal Services: As the name suggests the Nigerian Postal Service (NIPOST) offers postal services such as mail delivery courier services and money orders to individuals and businesses across the country.
(ii) Sale of Postal Stamps: NIPOST handles the sale of postage stamps both local and international. These stamps are affixed on letters and parcels as a proof of payment for postal services.
(iii) Provision of Savings Services: NIPOST also provides savings services to customers who require a secure and efficient means of saving their money. The organization operates the NIPOST Savings Bank and offers account holders the opportunity to access loans and other financial products.
(iv) Money Transfer Services: NIPOST provides money transfer services within Nigeria and overseas. This includes Western Union money transfers and MoneyGram which enables customers to send and receive money across the globe.
(v) Marketing and Direct Mail Services: NIPOST offers advertising and marketing services to businesses by providing services such as direct mail campaigns selling advertising space on delivery trucks and other advertising mediums.
(vi) Provision of Postal Agent Services: NIPOST operates as a postal agent for other postal organizations around the world. This means that mail from Nigeria can be sent to virtually any part of the world through NIPOST.
(vii) Provision of E-Commerce Services: NIPOST provides e-commerce services to businesses which include warehousing packaging and delivery of goods to customers across Nigeria and beyond. NIPOST also provides logistics services for online shopping platforms retailers and other businesses.
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*NABTEB OFFICE PRACTICE*
*NUMBER SEVEN*
(7a)
Receptionist:
A receptionist is an administrative professional who works in a business office or other public or private organization, the primary duties of a receptionist include greeting visitors and clients answering phone calls managing correspondence and organizing appointments and meetings.
(7b)
(PICK ANY FOUR)
(i) Excellent communication skills: A receptionist must have good verbal and written communication skills as they will be communicating with people from different backgrounds and may need to convey complex information.
(ii) Polite and courteous: A good receptionist should be polite and courteous making visitors feel welcome and comfortable.
(iii) Multitasking ability: A receptionist often has to deal with multiple tasks such as answering phone calls scheduling appointments and managing correspondence. Being able to multitask effectively is essential.
(iv) Organized and detail-oriented: An organized and detail-oriented receptionist can keep track of appointments meetings and other important events more effectively.
(v) Time management skills: A receptionist should be able to manage their time effectively prioritizing tasks and completing them on time.
(vi) Professional demeanor: A receptionist should maintain a professional demeanor even under stressful situations and handle difficult visitors or clients with poise.
(vii) Positive attitude: A receptionist with a positive attitude can create a welcoming and friendly environment that can make visitors feel more comfortable.
(viii) Computer skills: A receptionist should have basic computer skills and be familiar with office software applications to maintain records and correspond with clients or coworkers.
(ix) Patience: A receptionist needs to be patient especially while dealing with difficult visitors or clients.
(x) Listening skills: A receptionist must be a good listener paying attention to details and understanding the needs of the visitors or clients
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*NABTEB OFFICE PRACTICE*
*NUMBER EIGHT*
(8)
(i) An open cheque is one that is not crossed by two parallel lines on the top left-hand corner. It can be encashed at the counter of the bank by the person whose name is written on the cheque or by the bearer of the cheque.
(8ii) A crossed cheque is one that is marked with two parallel lines on the top left-hand corner. It can only be deposited into the account of the person whose name is written on the cheque and cannot be encashed over the counter. This makes crossed cheques more secure than open cheques.
(8iii) An IOU short for “I Owe You is a written promise to pay a debt. It is not a legal document but it is considered a moral obligation to pay the debt in a timely manner. IOUs are commonly used among friends or family members for small debts that do not require a formal contract.
(8iv) A standing order is a payment instruction that a bank account holder gives to their bank to pay a fixed amount of money to a specific person or business on a regular basis such as monthly or quarterly. This is useful for regular bills or payments such as rent or subscriptions as the payment is automated and no action is needed from the account holder.
(8v) Credit transfer also known as a bank transfer or wire transfer is a method of transferring money electronically from one bank account to another. It can be done online through mobile banking or by visiting a bank branch. Credit transfers are often used for large payments or international transactions as they are fast secure and reliable.